SHIPPING POLICY

Order Processing

Orders are generally processed within:
1–5 business days
During high demand periods processing may increase.

Estimated Delivery Times

Europe:
5–15 Business Days
United States:
7–20 Business Days
International:
7–25 Business Days
These estimates are not guarantees.

Delivery Delays

Silverelle shall not be responsible for delays resulting from:

• Customs
• Weather
• Transportation disruptions
• Government restrictions
• Carrier issues
• Incorrect addresses

Lost Packages

Packages marked delivered by carriers may not automatically qualify for refunds.
Silverelle reserves the right to investigate shipping claims before compensation.

Customs
Customers assume responsibility for:

• Import taxes
• VAT
• Customs duties
• Brokerage fees